Mutuo’s team of associates delivers specialist consultancy services to mutuals and membership-based organisations, to help them get the most from their status. In each case, their mutuality can be key to delivering a truly exceptional performance through their stakeholders.

Through a combination of training and consultancy, Mutuo works with Boards and senior executives to help define their unique relationship with stakeholders and build them into their strategic objectives.

We have provided comprehensive Governance support to a range of membership organisations, including the Co-operative Group and Mutuo is currently working on an independent governance review of Nominet.

Our services include a range of programmes related to the successful governance of mutuals:

An Introduction to Mutuality
- The Mutual Board
- Developing an effective and efficient Board
- Developing the roles of executives and non-executives
- Board assessments and gap analysis
- Skills and training for Board members

The Role of the Chief Executive
- Working with the Board
- Working with senior staff
- Developing the organisation’s potential

The Role of the Chair
- Managing the politics
- Chairing the Board
- Working with professional non-executives
- Supporting the CEO
- The Public face of the Trust

The Role of the Secretary
- Company Secretary++
- Person Specification
- Special Challenges

Developing Membership
- Understanding the membership community
- Resourcing membership development
- Building the membership base
- Managing active membership
- Communicating with members
- Playing a key community role
- Membership policies and procedures